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Last Update: October 2024
This Privacy Policy applies to the websites (“https://www.vidnoz.com/”), its sub-websites, the software or applications (collectively, “Services”) owned and operated by Wise Reward Limited (“Vidnoz”, “we”, “our” or “us”).
Vidnoz respects your privacy and is strongly committed to keeping secure any information we obtain from you or about you. The purpose of this Privacy Policy is to inform you of what information we collect, use, and share when you visit our Websites and/or use our Products and Services.
By visiting our Websites, by submitting your data to us, and by accessing, installing and/or using the Products and Services, please read this Privacy Policy carefully and ensure that you understand it.
Your acceptance of our Privacy Policy is deemed to occur upon your first use of our Site. If you disagree with this Privacy Policy, you must stop using our Site immediately.
All the information listed below that we collect is used for providing and improving the Services. We will not use or share your information with anyone except as described in this Privacy Policy. To maximize your privacy, Vidnoz only collects the minimum information to provide a better user experience.
Vidnoz collects and receives the following information through the Services and your other interactions with Vidnoz.
1. Account information: When you create an account with us, we will collect information associated with your account, including your name, email address, first and last name and depending on the log-in method, your password.
2. Contact information: When you contact us or otherwise communicate with us, we will process your name, email address, and any additional information which you may provide such as your title and employer,as well as the contents of any messages you send.
3. Usage information: During your interactions with the Services, we will collect and process information about how Users use or interact with the Site and features and functionality of the Services For example, we will collect information about the most frequently visited pages, used functionalities, preferred voices and avatars, preferred voice performances and similar information relating to use and interaction, and performance and quality of the Services.
4. Users Input: When you use our Services, we collect Personal Information that is included in the input, including text, voice, scripts, images, videos and feedback that you provide to our Services.
5. Technical data: As with most websites and technology services delivered over the internet, our servers automatically collect information when you access or use our Services and record it in log files. This log data may include your internet protocol (IP) address, operating system, browser type, the date and time the Services was used, your language preferences, and URLs starting with a reference site. We may, for example, use your IP address received from your browser or device to determine approximate location to assist with localization or for security purposes.
6. Cookie information: We use cookies to operate and administer our Services, and improve your experience. A “cookie” is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it.
However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website.
7. Social network information: If you choose to ‘share’ Vidnoz products with friends through Facebook, Instagram, X, Tiktok, Discord, or other social networks, you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.
ADDED NOTE: Once videos/images created on Vidnoz are published to other third-party platforms, the content will be subject to the platforms’ constraints and management.
8. Order information: When you purchase our products or services, the billing is handled by a third-party service provider, who is acting on our behalf; thus, you will make your purchase from the service provider directly, and not from Vidnoz. The handling of your personal information will be governed by any privacy policy or terms of service published by the service provider.
The service provider may request billing information such as your name, email address, home or work address, telephone or mobile phone number, payment information including credit card number, expiration date, security code, name of your issuing bank, etc. The purpose of this information is to fulfill orders, process payments, deliver products, provide customer service, and the like. The third-party service provider may transmit some of your personal information to us, but not including payment information. We may use the information we receive to verify your subscription, to contact you about the status of your order, and for renewal of your subscription, if applicable.
We have agreements with all the third-party service providers that they will not use personal information of our users for their own marketing purposes, and will not share this information with other parties.
9. Other information you choose to provide: We may interoperate with third parties to deliver seamless experience to you. Third parties may share some of your information with us, such as your name, email address, or other information needed to make the integration possible. Furthermore, if you register for or log in to our Services by using one of our single-sign-on providers (such as Google, LinkedIn, and Facebook), we collect the authentication data that the provider provides to us so that you may log in.
We use your personal information to provide you with the best possible products and services. Depending on the country in which you are located, we will only process your Personal Information based on a valid legal ground.
We may use Personal Information for the following purposes:
1. To provide you with access to our Services, your Contact information, Account information and Technical data will be used;
2. To understand trends and preferences (analyze the Services), to improve and repair errors in the services, and to develop new products, services, features, and functionalities; analyzing your use of our Site and gathering feedback, we continually strive to improve our website offerings based on the information and feedback we receive from you.
3. To personalize and tailorize our products and services for you, including surfacing recommendations, enabling you to create Output and generating such output for you. It is necessary to perform our obligations under the services agreement between you and us.
4. To communicate with you; including to send you information about our Services and events;
5. To prevent fraud, criminal activity, or misuses of our Services, and to protect the security of our systems, architecture, networks, and services;
6. To process payments when you purchase any product or service made available through Vidnoz. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. With your permission and/or where permitted by law, we may also use your data for marketing purposes, including contacting you by email with news and offers about our products and services;
7. To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties; and
8. Sending you marketing communications, including news and offers on our products or services (with your permission/consent or where otherwise permitted by applicable law). Unless permitted by law, we will not send you unsolicited marketing communications. We will also take all reasonable steps to ensure that we comply with our obligations under applicable email marketing laws. You can unsubscribe from our emails at any time by using the unsubscribe function in the email communication to you, or upon manual request to support@vidnoz.com. We will remove your email address from our subscriber list upon receipt of such a request.
Aggregated or de-identified information. We may aggregate or de-identify Personal Information so that it may no longer be used to identify you and use such information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to reidentify the information, unless required by law.
Vidnoz will retain Customer Content and Personal Information in accordance with a Customer’s instructions, including any applicable terms in the Privact Policy and Customer’s use of the Services, and as required by applicable law. The deletion of Personal Information may result in the deletion and/or pseudonymization of an account and certain associated services data.
Note that we may keep certain types of services data after the deactivation of an account for the period needed for Vidnoz to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements. Your data will be deleted if we no longer need it.
Our Data Retention Policies are:
1. Your data will be deleted within 72 hours upon request by contacting privacy@vidnoz.com.
2. Subscriber data will be deleted immediately upon clicking "Unsubscribe" at the bottom of any email sent from our company or upon manual request.
3. Data security is of great importance to us, and to protect your data, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the data collected through our site.
4. Notwithstanding the security measures we take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting data via the Internet to us.
The policies and practices for sharing and/or disclosure of customer data to third parties is determined by the customer. Vidnoz has no control over the customer's or any other third parties' choice to share and/or disclose customer data. Vidnoz may share and disclose customer data in accordance with a Customer's instructions, including any applicable terms.
Vidnoz does not share or disclose your personal information to any third parties with four exceptions as below:
1. Our service providers. We will share your information with affiliated and unaffiliated service providers which assist us in carrying out the processing activities described in this Privacy Policy. Our service providers include payment processing providers, IT service providers, our auditors, and our legal, accounting and other professional advisors.
2. Third-party services. We may use other companies’ services to provide limited services on our behalf, such as handling the processing and delivery of mailings, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.
3. Regulators, law enforcement, public or government authorities, or courts. We will share your information if and to the extent we are required or permitted to do so by law or where disclosure is reasonably necessary to (i) comply with applicable law; (ii) comply with a valid legal request or respond to claims against Vidnoz; (iii) respond to a valid legal request relating to a criminal investigation to address alleged or suspected illegal activity, or to respond to or address any other activity that may expose us, you, or any other of our Users to legal or regulatory liability; (iv) enforce and administer our Terms of Service; (v) respond to requests for or in connection with current or prospective legal claims or legal proceedings concerning Vidnoz and/or third parties; or (vi) protect the rights, property or personal safety of Vidnoz, our employees, our Users, or members of the public.
4. During a change to Vidnoz’s business. If Vidnoz undertakes or is involved in any merger, acquisition, reorganisation, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets, including your Personal Information, in connection with such transaction or in contemplation of such transaction, such as due diligence.
Security is integral to Vidnoz’s core principles of Control, Consent, and Collaboration and so we take it seriously. Vidnoz has put in place suitable physical, electronic, and managerial procedures designed to safeguard and secure personal information collected through our Services (actually no method of transmission over the internet, or method of electronic storage is 100% secure). If you become aware of any potential data breach or security vulnerability, you are requested to contact us immediately. We will use all measures to investigate the incident, including preventive measures, as required.
In addition, it is extremely important that you understand that it is your responsibility to protect the security of your password for the account registered for Vidnoz Services. The password should be strong and unique and not easy to be guessed. It should be known by you only. It is equally important that you keep a copy in a safe place for your own reference because you will need your password to decrypt all the data you saved in our Services. We are unable to decrypt your data.
Vidnoz has an international corporate presence, and our collection of Personal Information involves the transmission of data on a global basis. Information we collect may be transferred to recipients outside of the EEA, Switzerland and the UK for the purposes described in this Privacy Policy. If you are based in the EEA, Switzerland or the UK and your Personal Data is transferred to a third country, that third country may not offer the same level of data protection as your home country. However, we transfer Personal Data pursuant to applicable data protection laws. To transfer your Personal Data outside of the EEA, Switzerland or the UK, we rely on the European Commission’s adequacy decisions on certain countries and, for other jurisdictions, we rely on the Standard Contractual Clauses as approved by the European Commission and any applicable country addenda.
Cross-border transfers of Personal Information are carried out in accordance with the lawful bases outlined under applicable data protection laws, including the performance of a contract, the legitimate interests of Vidnoz, or based on your explicit consent.
The collected Personal Information may be transferred to recipients outside the EU, where data protection laws may not provide the same level of protection. However, Vidnoz ensures that all transfers are secured by appropriate safeguards and that your Personal Information is protected against unauthorized access, loss, or destruction, unlawful processing and any processing which is inconsistent with the purposes set out in this privacy policy.
Users maintain their rights to access, rectify, and erase their Personal Information, even when it is transferred internationally. If you wish to exercise any of these rights or require more information about our data transfer mechanisms, please contact us at privacy@vidnoz.com.
In the event of a data breach involving cross-border transfers of Personal Information, Vidnoz will take prompt measures to mitigate the breach and will notify affected individuals and regulatory authorities in accordance with applicable legal requirements.
By using our Services, you understand and acknowledge that your Personal Data will be processed and stored in our facilities and servers in the United States and may be disclosed to our service providers and affiliates in other jurisdictions.
When you submit information via our Services, you may be given options to process restrict use of your data in accordance with the principles of GDPR and especially having in mind your data protection rights, in particular your right, in certain circumstances, to:
1. Request access to any data held about you by Vidnoz and information relating to how and why it is processed.
2. Receive the Personal Information which you have provided to us in a structured, commonly used and machine-readable format and transmit this Personal Information to another controller, where such Personal Information is processed on the basis of consent or contractual necessity and the processing is carried out by automated means.
3. Request the restriction of processing of your Personal Information in certain circumstances.
4. Withdraw your consent at any time, where processing is based on your consent, without affecting the lawfulness of processing based on such consent before the consent is withdrawn.
5. Ask to have inaccurate Personal Information rectified, or completed if it is incomplete.
6. Request the erasure of your Personal Information where data is no longer required for the original purpose or where you have withdrawn your consent, and no other lawful processing grounds apply.
7. Object to the processing of your Personal Information in certain circumstances.
8. Not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. You may exercise these rights by contacting us at privacy@vidnoz.com.
Note: Where we stop processing Personal Information or delete your Personal Information, it will possibly mean that you are unable to continue using our Services, and all your UGC will be permanantly removed, and you will be notified accordingly.
Notwithstanding anything else in this Policy, we are not responsible for the accuracy, correctness, and security of any of the information we gather, store, and disclose to you or to anyone else.
Our policy only addresses the use and disclosure of information we collect from you. To the extent you disclose your information to other parties or sites throughout the internet, different rules may apply to their use or disclosure of the information you disclose to them. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third party that you choose to disclose information to.
Vidnoz's Sites and products are not intended for minors under the age of 16, and we do not intentionally collect any information from users under the age of 13. If you do not meet the applicable age requirements, please do not use those Sites and products. If a parent or guardian becomes aware that their child has provided Vidnoz with Personal Information or that we have inadvertently collected this information, please contact us at privacy@vidnoz.com. To protect the privacy of minors, we will delete the account immediately after receiving your email.
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. These changes are effective immediately after they are posted on this page. The last revision will be reflected in the 'Last Updated' heading. Any changes to this policy will be posted on the Site. Your continued use of the Services following any such changes will be considered as your consent to the amended Privacy Policy.
If you have questions about this Privacy Policy or believe that Vidnoz has not adhered to this Privacy Policy, please email us at support@vidnoz.com and we will make efforts to promptly determine and remedy the problem.